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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1238 Showing 24,741-24,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    DrewJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh & Preston very professional & expert geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to mount our new tv were awesome! Super fast, super helpful and had lots if tips for optimal performance!! Have 2 more tvs to mount and we'll definitely be calling them back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the tv in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory and his team mate were very professional and knowledgeable. They also provided amazing customer service and make everything look so simple. The service was definitely worth paying for. Saved me all the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two nice guys from Best Buy came and set up our new LG TV. We were also shown how to use our new voice remote. They also hauled off our old dead tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, friendly service !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys did a great job installing a 65" TV, wall mount system and hooking me up with cable, my blu-ray player and my sound bar. They explained everything and did a great job cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the Geek Squad has come to my rescue. They have proven to be reliable over the many years that I've been a Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by Geek Squad on tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did an outstanding joy of installing and mounting my tv. He explained everything in detail and made sure that I knew how to work things on my smart tv. I would highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very through and extremely helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting the TV, however, not all components (Blu-ray) were set-up for audio using my existing home theater system. I had to have Geek Squad come back out to remedy. This was done timely and without add’l cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good. took away the old TV. I wish there would have been an option to install the wires in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My LG Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thrilled with my 86" LG. It not fits the space perfectly, the picture and sound give the feeling of being in a theatre.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really good, the two people that came were very efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad never fail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great service from the teams that have come to my home and set up and mount TVs. No difference this time. You can count on Best Buy to do a great, high quality job. Friendly, fun and Courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and professional. They helped me understand the product well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it having Geek Squad install it; makes the TV and sound bar look complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and very helpful. No problems with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently installed the mount and placed my TV on it. I was glad that Best Buy offers this convenient service — saving me from having to hire someone else for the tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and wall Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of installing the TV and Mount. Also connected TV to internet and tested features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, tech fully explained the issues I had and fixed the problems.

    I would recommend this to a friend
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