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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1239 Showing 24,761-24,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a good job & were professional & personable. I think there is a problem with the sound bar & sub woofer that I hope they will adjust when they come to calibrate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and wall Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of installing the TV and Mount. Also connected TV to internet and tested features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service to mount our 65" TV on the wall is money well spent. They also hooked everything up, made sure it was all in working order and showed us how to navigate with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount for Large TVs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad wall mount my old LG 60" YV and my new Sony 75" TV. Excellent results. I am concerned that they might have used drywall anchors in lieu of studs for my new TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, professional, and polite installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians installed my new television and mounting bracket in record time, and they were pleasant and courteous every step of the way. They even laughed at my bad jokes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really good, the two people that came were very efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this wall mount. My 65 in as well as my 77in move easily side to side and back and forward. Purchased 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine when hanging the TV, when installed. OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took down and mounted tv in new house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and really listened to how we wanted the tv mounted in our new house. Would hire them again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is fantastic. The color, contrast, and clarity is theatre like! Installers were quick, efficient, and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and professional. They helped me understand the product well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honey bee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job couldn’t ask for any better showed up when they were supposed to no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it having Geek Squad install it; makes the TV and sound bar look complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install rv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service Very knowledgeable and friendly Fast and Prompt and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an over and above job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 86 inch screen, soundbar, and 4 surround speakers (the mounting brackets were pre-installed) and connected everything and tested everything nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered a 48" tv but this 55" fits much better in my space. Great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and very helpful. No problems with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional. Guys were on their game. Took the time to make sure things were set-up just the way we wanted it. Will always use the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good. took away the old TV. I wish there would have been an option to install the wires in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DrewJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh & Preston very professional & expert geek squad

    I would recommend this to a friend
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