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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1246 Showing 24,901-24,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good for keeping TV stable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative gave a thorough explanation of what I needed for best reception and did a great job of stabilizing my TV. Have referred friend to Geek Squad installation, maintenance and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed everything very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! They were very patient. They asked us where we wanted everything placed. They asked us if we needed anything else and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing!! Very helpful!i Very pleased with their work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, connected, answered questions about my new set and accessories. Personable and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and the geek squad was very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job. Very friendly and efficient. finished the job in no time. These guys have installed 4 TV's for me over the years. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had no issues when installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly mounted and setup my tv completely. Removed the outdated tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rowell is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowell was timely, very informative, very personable. He did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my TV were great. I only wish Best Buy would have told me I needed a TV mount beforehand. I feel like I could have gotten a better deal than buying on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV did not last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works well but the last one (exactly like this one isn't over a year old and the electronics failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were terrific and showed me everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my speakers and surround soun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were so very happy with the service we received what a GREAT experience this was. customer service has not died with this Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DELIVERY AND INSTALLATION PROIDED BY GEEK SQUAD PRSONNEL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly and quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, helpful, professional, and so cordial. Thank you so much! So glad I am a Total Tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgeable. They mounted and connected my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by the Geek Squad is absolutely the best, very pleased with them, the do quality work and provide great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and mounted everything and hooked everything up nice and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your man came on a rainy day and was very careful ,took his shoes off before entering . First class job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was helpful working with me to get the right height 4 the installation of my TV on the wall. They were professional, fast and friendly. Highly recommend.

    I would recommend this to a friend
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