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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1248 Showing 24,941-24,960 of 38,694 reviews
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice neat job-They also removed all trash and the old TV for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from the ordering process to the set-up. The Geeks are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is connected and works very well so like the Tv

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    late start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only getting a 4 star because they had a 3 hour window and they arrived after the window...It was only a couple of minutes, but I had to take off work and they were late. The install went fine and the 2 gentlemen who did the install did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed my Tv very quickly and hauled old one off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough good things about Phil and the gentleman that was working with him. Did a great job on everything and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" TV was installed professionally without any problems. I could definitely use Best Buy to install my TVs in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very polite and professional, asked us for feedback and ideas on where to mount as well as giving us their opinion for optimal viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Professional, timely, and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my "Movie Theatre"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome! Had it all setup, even and balanced in no time! Needed two people to mount a 70" tv. Thing is massive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and my new TV was mounted in no time! Great guys, easy to talk to, answered all my questions. Would love to have them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was the best. They came in and did what they had to do. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smiling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not say enough good comments about the great job Geek squad did to connect new tv. Used old sound bar and new wall bracket. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Geek squad are so professional. They know how to Install basic software which is so difficult otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done, protocols were observed amd respected in our home as the job was being done which we really appreciated in this critical time of pandemic existence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product, totally worth the little bit extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST BUY Geek Squad installers are amazing. The best reason to shop BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL OF TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were awesome- they explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super nice and did a great job mounting and setting up our tv!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from Geek Squad arrived on time and took due care in removing the old set and installing the new set.

    I would recommend this to a friend
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