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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1249 Showing 24,961-24,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed my old tv off the wall & installed the new set including my cable & Apple TV. He was courteous, professional, & quick. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up new tv, reviewed controls and made certain any questions I might have were fully addressed. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sent me the A++ team. Super Happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely Awesome job and customer service. My team was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed this and my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was wonderful setting up the stand and our 75” tv. We love the stand and would recommend it to anyone. It is adjustable from side to side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tech/Installer great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil, our Geek Squad installer, was great. He was knowledgeable, efficient, and thorough. He also helped us figure out how to stream live TV. Couldn't have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. The equipment was installed quickly and it is in great working condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instllation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed not worring about installing out big screen. We left it for the experts and it was the best decision we could have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team I believe was Shawn and another young man were excellent. I will be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nicely installed our new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed new tv, Apple TV and sound bar. They mounted TV above our fireplace just where we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people - fast, efficient and very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly and were very knowledgeable . They got my TV mounted and up and running fairly quickly and were great about explaining everything they were doing. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complication TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was for an 85" Sony 4K TV and was installed in minutes by the Tech Squad. Thank you Miquel and Phil!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an amazing job. Left everything clean and even recycled my old broken tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who did the installation for the TV mounts and In-Wall wiring were knowledgeable, friendly, professional, and accommodating. I would not hesitate to use these services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed my Tv very quickly and hauled old one off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST BUY Geek Squad installers are amazing. The best reason to shop BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was prompt and knowledgeable . He got the TV put up and made sure everything was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super nice and did a great job mounting and setting up our tv!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are amazing, professional, and fast. Wall mount and TV were up in less than 30 minutes and they connected my DVD player and my fire stick without me even asking them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible Picture Quality on our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and knowledgeable of TV details. Tried several settings for adjustment to no avail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services have always been the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55" TV was delivered and installed quickly and the installer took away all the packaging. Best of all he showed us how to use the new controls and features.

    I would recommend this to a friend
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