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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1251 Showing 25,001-25,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Service at the highest level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, the installers really did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted new tv in man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service with great support! The guys came in setup and programmed my sound bar with no problem. Great staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan and Freddie were amazing. Professional, fun and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the technicians who installed my TV was really professional, great and attentive to detail. Really provided great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, were friendly and courteous. They got the job done quickly and did the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took the worry away of my 65-in TV falling off the wall like I've seen on some court TV shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people, good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did really well, Very personable. Would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimond was efficient, knowledgeable, and friendly. She was amazing! The two women did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with a very high level of confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD ATTITUDE EXCELLENT SERVICE AND GOOD COMMUNICATION VIA TEXT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting my TV to all my devices. He tested everything and when he left we knew how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL OF TV AND SOUND BAR

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were awesome- they explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Outdoor Rated Television & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew from Best Buy not only recommended a great outdoor rated television but, also did a fantastic job of installation. I am very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad these geeks exist. Because I don't even know how to use this mouse thing. I use to put in on the floor and I thought it was used for the foot. Thanks geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Told

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were great Trinity crew recommend this to my family members and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient service. They accommodated my preferences while proving their expertise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Projector install good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job of installing my projector, but as for the setup of adjusting the picture was not done. The guy who installed it said he needed to read up more on this new projector from JVC to learn more how to do the Tone Mapping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a good plan to have when you have multiple devices and or equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the Best of the Best! Impressive customer satisfaction Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad agents did a wonderful installation in attaching the wall mount along with our 65 inch LG TV. Answered my questions and gave instructions that were easy to understand.

    I would recommend this to a friend
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