Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1254 Showing 25,061-25,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled a stand and installed a TV. They did an exellent job and explained the TV functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installation of tv was outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service installer was excellent, did an outstanding job. He was very polite and answered all of my questions. I would highly recommend this service to all customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a great job and very professional work I’m very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work done well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Installed my equipment in about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV for my brother as a house warming gift and qualified for a free mounting with purchase of a 75 in TV. Mounting crew came out and was fast, friendly and knowledgeable. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and fast only downside is they left the wires and when asked they said they are not allowed to make a hole in wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members from Best Buy that did the install were very professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    First Attempt Total FAIL. Second attempt Success

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install took two attempts. The final install was great. If I could give a 0 Star I would - 1000% FAIL by Bestbuy for On-line purchase. First attempt TV was scheduled to be delivered and installed by a BestBuy 3rd party vendor who failed to show up. Had to cancel order and re-order at the store and the final delivery and installation was weeks late despite me contacting BestBuy numerous times to try to mitigate. In the future if I need install, I am going into store where there are people who are accountable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive, careful, and very professional Geek Squad installation of a new TV wall mount and TV! Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation service. Got everything installed and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, was great and mounted the tv at the right angel. They consulted me first before mounting and suggested a certain height. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys installed my 4k TV and set up my 4k receiver. On time and did a great job. Everything worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my TV mounted by Best Buy! They are legit, fast, and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as part of Total Tech membership, they took broken TV to recycle it, and put new one on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and helpful geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a small debate on the TV's placement on the wall, the bracket was installed a little bit lower than I wanted. I can live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was timely, polite, and professional. The installation was a breeze and we are thoroughly enjoying our new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE OUR TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and asked what our preference was when installing the tv. We couldn’t be happier with the service! THEY WENT ABOVE AND BEYOND!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supreme customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very helpful and extremely knowledgeable about making sure the mount was secured to my satisfaction. Bery patient as well. Their main concern was accuracy and making sure i was completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted out sound bar and set it up the way we liked to listen to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV reinstallation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65” Sony tv and connected all the devices quickly, tested everything and cleaned up debris. Great work, much appreciated.

    I would recommend this to a friend
Sponsored