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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1255 Showing 25,081-25,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every good I like it you will like too every one will like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Team answered all questions, efficient, knowledgeable, skilled, timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Wall installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job installing my 75 inch Samsung tv. Cut the hole for the custom wall plug and install my Samsung wireless speakers system like a pro. Great service from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent who installed our 75 inch Samsung was very knowledgeable and courteous. He answered all of our questions and took us through a tutorial on how to operate the TV and mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to the store and purchase 2 additional parts not previously recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, and moved a tv Mount and tv to a different room. They set my sound system and programmed remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. They arrived on time and very courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent mounted a 60" Samsung Q60a TV on wall of my covered patio. He did an excellent job. Very professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad men did a great job in installing our 65" tv and syncing it in to our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad full of brave men/women

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done correctly and the television works! Yeah!! Since June we had dealt with nothing but problems, and no problems this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with 5 star service. Can’t say enough great things about Stephen and Noah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Prompt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. They showed up in the time window and completed the job in about 30 minutes. The tv mound is installed at a good location and I have been very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company Best Buy hired were very professional. They were very honest aswell, telling me that the mount was not the right size and Best Buy corrected the issue. They were also not rushed, taking our requests to adjust the tv and connect our antenna

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were time efficient and clean. Would request service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed’s 8K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Very professional! They made some future recommendations that were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very honest review, I have had no issues at all with Geek squad, they are so helpful, they are communicative and really care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and helpful! Made sure we had it mounted at the perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had an issue and they were right out here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss, no fuss. The bracket was put up a bit crooked for our TV and they came back out and fixed it with the utmost professionalism and grace. Well done, gentlemen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional service. Very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and co-worker with Geek Squad rock!, They did a perfect job. Nice work. I’ve used Geek Squad several times and it’s always been a good job.

    I would recommend this to a friend
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