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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1256 Showing 25,101-25,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the installation & service provided by the Total Tech team - Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had an issue and they were right out here!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss, no fuss. The bracket was put up a bit crooked for our TV and they came back out and fixed it with the utmost professionalism and grace. Well done, gentlemen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and co-worker with Geek Squad rock!, They did a perfect job. Nice work. I’ve used Geek Squad several times and it’s always been a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thay coming in my house TV on the wall I like it I really like the way wendy do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Friendly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was quick and friendly. They showed us the features on the TV and hooked it up to our stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing wall tv mount. I had already set-up tv so they gave great advice on apps and other products to use in conjunction with cable provider and apps. Very friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Experienced Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation with so smooth. Great communication, and knowledable Installlers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the total tech support package when I purchased the new tv- glad I did. Adam did a fantastic job and he was delightful the entire time and showed us every aspect of our new set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Knowledgeable Service! Completed installation quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had my TV up and on the wall before I could eat a burrito! Crazy fast and done professionally! Wire management looks awesome and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek-squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys where courteous and fast. It wasn't easy hanging my TV but they found a way and All with having my nephew ask a billion questions during the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65" 4K smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv to replace ours that was broken during a move. The one small thing that makes it less than perfect is that I thought I selected the same 65" 4K LG 8200 we had, but the new one is a step down from our original tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and AV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did double booking for my appointment. Geek Squad did visit my place but did not do anything as the work was already done by Magnolia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend installation service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing service! The installation process was so easy! Could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech service agent was excellent. Explained all aspects of wall mount, television and LG app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another job well done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that came out was awesome. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was great smart and got every done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing! Professional and courteous. They installed the TV on the wall, hooked up the cable and made sure we knew how to operate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents mounted my TV and my sound bar.

    I would recommend this to a friend
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