4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1257 Showing 25,121-25,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best, they are reliable and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding, professional, efficient service!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came to our home was friendly and skilled. They provided exceptional service and are a wonderful reflection of Best Buy attention to customers and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No thinkin required

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer.. somethin goes they fix. Much cheaper then buying new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Chris were professional and efficient. They were on time and called to let me know how long it would be before their arrival. Love their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful installing our mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in very professionally and installed the TV while not only cleaning as they went but insuring everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was really easy and the tech was really flexible with me being a little late to the appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad connected it as quickly as possible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all of my device's.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They still pending to send somebody who knows how

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed but couldn’t no explain how to operate the TV and they didn’t know why I can’t here Netflix in my Bose System and the TV shoot down every 10 minutes and u have to turn on again, the technicians told me that the will send somebody with more experience. I’m not happy at all and I still waiting who and when they will come and will leave my TV in good conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to remove and remount one of my TV’s to install my Apple TV. He was cautious to not mark any walls or Create any damage. Very professional in his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coordinated with me to fit appointment to my availability. Arrived on time, followed cdc guidelines on covid 19 precautions. Mounted my TV and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and properly installed..and very satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He on time knew what he was doing, and did it in a timely manner, and also very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Tech was on time and very respectful of my home. I have always been happy with the service that Geek Squad provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience and tnx y’all I can watch tv in very good place now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service really helped me when I had questions and concerns.they easily answered all my question and tv now works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and the guys were great! Made good recommendations and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Fast, efficient, and professional. Friendly and helpful installers. Love Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians have done several installations in our home and have always done an outstanding job. They take care of the surroundings are courteous, polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Total Tech Customer for a few years. Very satisfied with their work!

    I would recommend this to a friend
Sponsored