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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1258 Showing 25,141-25,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was great smart and got every done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the total tech support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came at the scheduled time and mounted my 65in TV over my fireplace seamlessly. He even helped me hook everything up to my TV! Will definitely use them to mount my other TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys (and girl ) were the best -replaced an exsisting tv -were in and out and done within an hour !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that came out was awesome. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly, professionally, and with out problems. They were informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE WALL MOUNT IS EXTREMELY WELL MADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO INDIVIDUALS THAT PUT UP THE TV MOUNT AND CONNECTED IT WERE PROFESSIONALS. THEY DID THERE JOB WITH NO FUSS. THEY WERE OUTSTANDING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best, they are reliable and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount performs beyond expectations. It has an awesome degree of rotation, without sacrificing stability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful installing our mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad connected it as quickly as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all of my device's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents mounted my TV and my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional and on time.Recommend is a must have service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and the guys were great! Made good recommendations and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came and quickly put the tv up with no problem they was friendly and explained how to work my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience and tnx y’all I can watch tv in very good place now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was heavy, but they have it stable attached to my wall and mounted the tv on it. This service is why I ordered my tv from BestBuy. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They still pending to send somebody who knows how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed but couldn’t no explain how to operate the TV and they didn’t know why I can’t here Netflix in my Bose System and the TV shoot down every 10 minutes and u have to turn on again, the technicians told me that the will send somebody with more experience. I’m not happy at all and I still waiting who and when they will come and will leave my TV in good conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Christain did a great job. Had to change mount somewhat do to bigger upgrade. Very professional. Love my total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Total Tech Customer for a few years. Very satisfied with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and properly installed..and very satisfactory

    I would recommend this to a friend
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