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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1259 Showing 25,161-25,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    geek squad installed my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV. They were friendly and helpful. And answered all my question and was very patient. They took the time to show this old lady how everything works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    anew TV Mount & Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dismount & mount of new TV was fine, but the setup was marginal. Not familiar with IPTV, which uses the Wi-Fi. Had to schedule a service call with Grande/ Astound to complete setup. Have had good experience with Best Buy and Geek Squad in the past, but not this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a amazing job. Well worth the money to have them instal our new tv and sound bar. They also moved old tv to another location and installed it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job. Fast on time and easy left me with no clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Christain did a great job. Had to change mount somewhat do to bigger upgrade. Very professional. Love my total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the total tech support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came at the scheduled time and mounted my 65in TV over my fireplace seamlessly. He even helped me hook everything up to my TV! Will definitely use them to mount my other TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome man wasfast,em;athic,kind,did excellent work,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to install the TV were fantastic. They were professional, courteous and knowledgeable. Amazing service, I will be sure to use Geek Squad for any future installation/set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional, fast and efficient. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did everything they promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and installed everything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made sure everything was hooked up and working to my satisfaction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THE WALL MOUNT IS EXTREMELY WELL MADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO INDIVIDUALS THAT PUT UP THE TV MOUNT AND CONNECTED IT WERE PROFESSIONALS. THEY DID THERE JOB WITH NO FUSS. THEY WERE OUTSTANDING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time inform you when they would be there took the time to explain how my television work very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was heavy, but they have it stable attached to my wall and mounted the tv on it. This service is why I ordered my tv from BestBuy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go go the Best Geek Squad for all your home electronics needs worth the money and the do good work save yourself all the head aches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and the job was done in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and friendly agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and mounted my tv and explained how everything works. Professional and nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I’d recommend it to all friends and family i don’t know what I’d do without it to be completely honest. One of my best purchases at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was fast and efficient. Very cleaned handle everything with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rapid work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very pleasing with us he did the work v ry knowingly

    I would recommend this to a friend
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