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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1260 Showing 25,181-25,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. They were fast and thorough and friendly. I have mounted my own TV and it took me awhile. Geek squad mounted it faster than I ever could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgable and efficient. communication skills were excellent and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunshine and his team was awesome if I ever need anything installed I would request them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agents were very friendly and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very friendly and polite. The took the time to make sure the TV was centered and mounted on the wall correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 5 star because the second time Best Buy had to come out they corrected the mistake the first guys did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new tv. Carefully and made sure it worked great! The Geek Squad is so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Frame TV to look like a picture frame!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed our new 65" Frame TV, flush to the wall, above our fireplace. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the vocal point of my house is what these fine helpers were able to accomplish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employee was on time and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation on wall Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurately measured and installed. Very kind explanation afterwards. Recommended service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always done a good job hanging my tvs and always communicated when they were on the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV as I wanted it, also changed mount from an existing one with a another style that I had no issue s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad mounted our TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and completed the setup. They were very personable and professional. I would highly recommend this Geeksquad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took down a tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and took down the tv that was previously installed a few years prior. Both were very professional and very nice and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Premium TV Mounting (TV Connect and Setup Included) worked great with my new Sony - 85" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR. I would buy it again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome >>>….>>…………………………………………………………………..///////.//////////////

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instillation by geek squad of my 65’ tv over my fireplace was A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gone crazy trying to install wall mont and Tv. They did it in less than n hour and then hooked up all of my components and explained the TV operation and features. Well worth the cost to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent surveyed how our old television had been hung over the fireplace, and with a few minor adjustments, he had the new television up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted the tv were very professional and polite bc I’m typically weary about who I invite into my home. I felt very comfortable and the services were done fast and properly.

    I would recommend this to a friend
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