Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1265 Showing 25,281-25,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Installation crew

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend calling them before scheduling to ensure that you bought everything you thought you needed. No fault to them, just an insider tip from someone who made a mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So professional. Done fast and efficient. Came early and finished early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's HUGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff! Bought a 77" TV that goes over a 55" nook. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for my TV mounting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen took down our old TV and mount and put up a new mount and TV and set us up completely. They were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remove broken TV and hooked a new one for us.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done an excellent job hooking everything up and making things work together for us. They went above there way to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job by Ft Myers Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service and Ft Myers crew always go above and beyond to assist their customers - I am very grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed the TV's.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're on time and explained everything that were going to do. They made sure we were completely satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its really that good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good deal. Works jyst like brand name, but a quarter of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our printer very quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who installed our printer was knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew their job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, polite and courtious. Gave good advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad was very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this TVCONNECT 5 and payed for it on my Visa card and I am still waiting to be reimbursed. I have called the company more than 3 times and no response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, friendly, looks great. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is the best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, plugged in all my devices, tested everything before leaving, cleaned up any mess and returned my set of unused short HDMI cables for credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of delivery and installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen that delivered and mounted my tv and sound bar did a great job. They were very friendly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A subcontractor installed my TV for Geek Squad. It included a sound bar & connection to AT&T UVerse. Physical installation is very professional but it took some coaching to get the UVerse connection right & they had difficulty setting up the UVerse remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff and technicians...A real pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion mount has great flexibility

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The full motion provides you with the ability to mount on a wall that is not necessarily facing the direction you will be viewing from. Geek squad did a fast, clean, and first class job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job done very quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He used mounting screws for the TV that were to short and my TV almost fell to the floor when I put it on the bracket. I had to go and buy new screws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, and experienced. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue is THE BEST!!! He has the heart of a teacher. Very kind

    I would recommend this to a friend
Sponsored