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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1266 Showing 25,301-25,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So professional. Done fast and efficient. Came early and finished early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came and installed my TV's was fantastic. Definitely worse the money to pay them so I did not have to hassle with running cords to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our printer very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who installed our printer was knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured TV to wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have tv mounted to wall. Would have thought it would have been centered, but ended up working out. Mom is enjoying her new 50", and the tree off to the side, she loves it! T.Y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its really that good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good deal. Works jyst like brand name, but a quarter of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always top-notch service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, as always, performs! They were in and out, totally respectful of my home and my time, and explained everything concisely and time efficiently. Best Buy has our loyalty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV over chimney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were very qualified and they mounted the TV within 2 hours. The price for the installation of $300.00 up front and then another $216.00 as the installation starts is a little exorbitant and I find it to be excessive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't take chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and it's worth it (it takes away all the stress and it puts the responsibility on Best Buy). They did a great job of aligning it and setting it up from A-Z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad attached the mounting bracket to the wall, attached the 60" tv, and hooked it up to the cable box and DVD player. Also input the tv settings, and demonstrated features on the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for the work performed at my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and masked for our protection and cleaned everything they touch the TV was at the correct and centered where we request....Excellent Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided five star service delivering my TV’s, installing the brackets and hiding the cables inside of the wall. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was awesome very good work very clean and personal work. Give great information patience with the customer not a bad thing to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win with Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and said the old mounting was great and i did not need to install a new mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks connected and mounted the television so that no wiring is visible and performance is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry I do not have the crews name on me . I have the card at home SUPER SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Agent that has helped us thru the years has been respectful, knowledgeable, on time, makes sure we are satisfied, and completely set up before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad did a good job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all of my equipment in a professional job. I was worried how the wires would be hidden but you do not see the wires after they were hidden in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man team came over hooked it up (75" TV and Soundbar), gave my family instructions on how to use it properly. They were not in any hurry for the next job. Kool dudes. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, polite and courtious. Gave good advise.

    I would recommend this to a friend
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