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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1267 Showing 25,321-25,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Win with Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and said the old mounting was great and i did not need to install a new mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung quality easy install great interface to all aspects of what’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My televisions were installed with great care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job of providing exceptional customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick set up (swivel mount used) no issues !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond setting up our TV on an existing arm. Professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad= great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs was great the delivered and installed my tv on the wall professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD EXPERIENCE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS WERE VERY PROFESSIONAL, PATIENT AND COMFORTABLE IN KNOWING MY PREFERENCES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came and installed my TV's was fantastic. Definitely worse the money to pay them so I did not have to hassle with running cords to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting Ordered but not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up not wanting my tv mounted. Geeksquad understood and adjusted without any hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install & mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service installing 65 inch Television. Guys were very professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for better service. On time, knowlegable, answered my questions in language i understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew were super nice & well qualified representatives for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grek squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad agents that installed my tv and eall mounted stand were absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician.arrived within designated time frame; was courteous and knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flat screen is great. Pitcher is awesome and the installation crew were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was awesome very good work very clean and personal work. Give great information patience with the customer not a bad thing to say

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV over chimney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were very qualified and they mounted the TV within 2 hours. The price for the installation of $300.00 up front and then another $216.00 as the installation starts is a little exorbitant and I find it to be excessive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided five star service delivering my TV’s, installing the brackets and hiding the cables inside of the wall. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured TV to wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have tv mounted to wall. Would have thought it would have been centered, but ended up working out. Mom is enjoying her new 50", and the tree off to the side, she loves it! T.Y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always top-notch service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, as always, performs! They were in and out, totally respectful of my home and my time, and explained everything concisely and time efficiently. Best Buy has our loyalty!

    I would recommend this to a friend
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