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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1269 Showing 25,361-25,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Best Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff went above and beyond the expectations to install my new 83” LG TV quickly and professionally and left the room spotless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer rapor, better experience with Samsun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better experience with best buy, the technician had good customer relations. I enjoyed the service and I will 100 percent want to have business with them Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time (I believe actually earlier than expected), kind, and very professional. They were very helpful and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy tool plan luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this bracket worked out perfectly the insulation went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and mounted my patio tv with no issues. They set up everything and connected the tv to all the services that I would need to start streaming shows right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big or go home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so I bought two of them. The brightness makes all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stone wall, tv mounting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided by Michael, neat and clean service, installation was completed faster than expected on my stone fireplace wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They monted our tv in no time and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the price to know it's mounted correctly and securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job installing and setting up my TV with great instructions for using remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and knowledgeable about their products and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a nice job mounting my TV in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like it how the agents mounted my TV and connected my device, also I like patience and kindness of the agent. Im so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to for mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional mounting service. I also appreciate that BestBuy will stand behind this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of the image. Good service very professional. I love using this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measure once and got it right. I know that they do this all the time but they also took the time to ask us where we wanted to tv on the wall. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE BY A GREAT GEEK SQUAD AGENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to my house was wonderful. He installed my TV, programed it and explained how to use it. He was very courteous and I feel he went above and beyond to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 Inch TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service technician did an excellent job of mounting the TV after relocating the existing TV without any delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents well prepared for installation, professionally completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flat screen and TV connected to an existing home entertainment center. The Geek squad insured that all aspects were functioning properly when the installation was complete.

    I would recommend this to a friend
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