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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1271 Showing 25,401-25,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Agents....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents involved were absolutely AWESOME!!! On time, excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a great job! We were very pleased with the service and his great attitude.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv bracket and hsnging the TV. Only issue was the first tv eas damaged but they camd right back with a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who connected my TV were professional. I am delighted with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for flush mount LG OLED "55 gallery tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad to install. This was a gallery (flush) mount "55 OLED TV. The kit worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed two TVs in under an hour!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Hung both TVs in under an hour. Tech arrived on time, was very courteous, and work quality was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, informative and helpful. Very satisfying I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went great with the TV I purchased. Is flush to the wall, but allows for movement in any direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim came out and did an awesome job. TV looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does whats needed for a reasonable price recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He guy came over and did a fantastic job! He even offered additional items for hiding the wires. I wish I would’ve added the service of them hiding it but all and all it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was Fast and Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was awesome. He worked efficiently and had everything set up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time. Showed my different options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and came up with a creative solution to place the TV on the wall.. Glad I went with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, accomplished flawless setup quickly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks who set up our TV were the greatest!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made our transition from an old TV to our new smart TV seemless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks werre there on time and did a very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were there on tie and did a very good job of installing my wall mount. They even cleaned up the area when finished. I'm very happy with their work and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Samsung TV wall set-up !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a great job setting up my 85" Samsung TV !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the mounting of my TV went very well and the technician connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service i ever got. Very knowledgeable crew. Kept everything nice and clean. Very professional

    I would recommend this to a friend
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