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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1273 Showing 25,441-25,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    geek squad did outstanding job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and ready to get right to work. Very helpful, answered any questions, explained what he was doing and how the mount worked once installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and safe tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my new 75” tv on the wall quickly safely and efficiently. They completed the setup of the tv and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and customer services! They cover everything for you! Professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to anyone who is unsure about mounting their own TV. The team is very detailed and organized. They come on time and make sure the mount is to your satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt in arrival and installation.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen worked together and got my T V working properly. You sent your best out. Made sure all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, installed my tv perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best when you need a professional install for something large like a tv. Their service is great and I’ve never had anyone do a bad job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stone fireplace tv mounted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting our 65” tv on our stone fireplace outside!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, Gus was amazing, very professional, a true installer of TVs & Mounts.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MichaelM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time when the appointment was made, and they set it up like champs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mini set-up to Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Google Mini so it connected to the Nest Thermostat correctly. Also, he tweaked some other settings that would make it easier to use the Google Home portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my tv in a short time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my t.v. and hooked up all my devisees and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and high quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV were great from beginning to end, they made sure everything was how we wanted. Their customer service was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind, wore masks the whole time and made sure to set expectations about the service. Arrived within the time frame as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job. Very happy. Workmanship was the best. Left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Partner were absolutely terrific in mounting our wall TV as well as getting all the smart features explained to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my TV. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! Installers did exactly what I asked and were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service by the entire team to include the the Best Buy customer service and Geek Squad Team. We were very glad to receive the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more the merrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were courteous and professional. I purchased 4 tvs (mounted three) and they were all installed without a hitch. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time kept me updated on when they would arrive they were professional and efficient helped me decide with perfect placement

    I would recommend this to a friend
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