Customer Ratings & Reviews

Always helpful and courteous knowing full well I'm not technically savvy! Well worth the price!

The installers were nice, fast, and courteous. Thanks for being awesome

Tech installed tv mount, connected it to my tv and made certain the equipment was operating correctly. He also instructed us about how to manipulate the tv mount. Great service!

The Geek Team was great in mounting my rack. They were friendly, and well respected. Thanks for doing a great job.

Best Buy tech Jesse did a outstanding job with mounting the tv and hooking everything up in less than 1.5 hours

Agent was prompt and efficient. Assisted with wireless connection to home 5G network and streaming services.

Excellent service from Sergio. He made sure everything was set up properly Ed and exactly how we wanted it with our new tv.

Good job to Matt and Scott, agents who did an excellent work installing and connecting my devices.

They arrived on the scheduled time like they said they would to mount mt T.V. Work was professional and the job was done quick.

I thought I would hang the TV by myself. However my wife suggested using Best Buy, as usual the wife was right. They hung it, no issues and no follow up required. Thanks Best Buy,

nice guys. Did a good job. They are young and explained a lot, but just a little too fast and too much information for us without any written instructions.

I appreciated the team installing my TV well and going over the features.

Professional individuals who showed up on time and did a quality job.

Got burned by third party on initial install, but Josh more than made up for it - could not be more pleased

Dude did a great job mounting the tv. They wasn’t able to finish because they were sold out of the wall out let box to conceal the wires in the wall but he told me now to solve that and that he would come back and fix it and he did……like FOUR WEEKS LATER! It wasn’t the installer’s fault. It was Best Buy’s fault. I was supposed to get the cables out inside our walls the next weekend, which I was told we were scheduled for but nobody showed up. I called and they apologized and said they accidentally didn’t get me on the schedule so they scheduled me for the next weekend. Again, NOBODY SHOWED UP. I called and they said no one put me on the calendar. I CALLED AGAIN and was told I was on the calendar for the THIRD STRAIGHT WEEK IN A ROW. And somebody finally showed up. Took two days off work for nobody to show up for two straight weeks. Customer service was atrocious. The worst I’ve ever experienced. I won’t deal with that again.

I have had Geek Squad for well over 12 years. I would not know how to to get by without it. Great service and well worth the bucks.

The gentlemen that came out were very helpful and personable. They got the job done and answered all our questions.

The men that installed the mount and TV did an excellent job. The arrived on time and explained everything.

Great service! Polite, pleasant and knowledgeable! Always a pleasure to have them help us.

these guys were great. we're considerate on keeping the area clean and left as if they were never there :)