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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1277 Showing 25,521-25,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my new TV. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and adjusted my new TV. They also explained the many features of the TV and helped us hook up additional apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and professional. The installation was done to my satisfaction and they walked me through the features of my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great installing New Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung Smart TV. Great color, especially Streaming News, movies and sports. The Geek Squad is the way to go!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my sound bar to the wall and connected it to a TV I had bought a couple of weeks earlier. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Elite in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very good and fast on mounting a 65" tv and would recommend the service to anyone looking to mount a tv

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 3 out of 5 stars

    Great instalation, poor finish !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two installers. After the initial install the one with the knowledge had to leave. The person that was left behind to program the The TV to Direct TV could not complete the task. I was told that direct TV was at fault so the job was not completed and my wife and I never the proper instructions on the operations of our new TV. Direct TV was not at fault. The next day I called Best Buy and was able to program the the TV remote in less than 5 minutes. I would still like to know how to get the most out of my TV. " HELP"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saumsung Frame TV 55 ibch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great thanks so much and appreciate it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation with sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came for the installation were very knowledgeable ,friendly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV and the installation were terrific and there were no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv in game room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to our game room with the surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers Did an excellent job with a difficult install. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option at a reasonable price. No problems so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase and expert mount and connect. I'm never disappointed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my 65" tv without any problems. They were even early for the appointment. Great crew. Very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would absolutely recommend the Geek Squad for any home install of wall mounting TV's!! Tony and Garret were very professional and friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Geek Squad Techs!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were outstanding! Really appreciated their expertise and care they took installing my new TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My TV was installed efficiently

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the team installing my TV well and going over the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was done beautifully !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful ! Very professional , well mannered , efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome setting up my TV in the living room. Answered every question and help us decide on the best location. Very professional thru the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an amazing job mounting my TV and setting it up for me .

    I would recommend this to a friend
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