Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1278 Showing 25,541-25,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service I would recommend Geek Squad in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They are always extremely knowledgeable, professional, and very helpful. They are consistent across the board with their technological support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great salesperson and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Cody sold me a great mount, Harold is a great installer. Entire experience was great plus having Total Tech made it only 50. Wow!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great instalation, poor finish !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two installers. After the initial install the one with the knowledge had to leave. The person that was left behind to program the The TV to Direct TV could not complete the task. I was told that direct TV was at fault so the job was not completed and my wife and I never the proper instructions on the operations of our new TV. Direct TV was not at fault. The next day I called Best Buy and was able to program the the TV remote in less than 5 minutes. I would still like to know how to get the most out of my TV. " HELP"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was pretty seamless - there wasn’t much communication beforehand but everything went smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am glad to have my tv mounted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice, and it didn’t take long for them to mount the tv. Only problem I have is that the bottom clips on the mount broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my 65" tv without any problems. They were even early for the appointment. Great crew. Very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Elite in home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very good and fast on mounting a 65" tv and would recommend the service to anyone looking to mount a tv

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Outstanding workers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men Josh and Anton that came to my house. We’re both outstanding people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV connected it. I had a hard time figuring out how to use the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast, efficient, courteous, and friendly. They even gave some good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would absolutely recommend the Geek Squad for any home install of wall mounting TV's!! Tony and Garret were very professional and friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad that came this time were excellent! Smart, professional & so kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/tech team were prompt, friendly and knowledgeable. They assisted me in setting up another tech appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and even better tech service to mount this 75" tv on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77” OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Connected to receiver and Apple tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV was great very well experienced and also gave me great recommendations on where to locate TVs on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new Sony tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV and also connected my sound system to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The guys were so kind and they explain everything to me. Please, more like them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was excellent. His skill, courtesy and friendliness were a model for all installers to emulate.

    I would recommend this to a friend
Sponsored