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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1281 Showing 25,601-25,620 of 38,694 reviews
  • Rated 4 out of 5 stars

    TV Purchase & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv with no problems and were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job! Very happy with my 65" TV Great job installing my TV. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a team came to my house and mounted my new tv on the wall, connected the remote and answered all my questions. Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did an amazing job for all 3 of my tvs in the backyard! they are synched perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his mounted by 65" TV. Great job, on time, complete and very professional. Also provided some advice on how to use my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a stellar job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians cam when they said they would and completed in the installation quickly. They set-up the TV menus and options. Outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers are very professional and easy to deal with. One of the best interactions I’ve ever had with workers in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, professional and polite. Completed all 3 tasks plus explained the operating systems to me in detail and waited ‘till everything was operating correctly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have the geek squad come out and mount my 75 inch TV and I am so happy I did! They were very courteous and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my t.v. on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job guys. As usual, Eddie and his helper we very patient and did the usual excellent job. Always been happy with the quality job he does. Thanks Eddie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Installatiin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men did a great job installing the TV rack and setting up my devices. They were professional and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second team came out and did a wonderful job I was pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional and helpful with operation of product and setup. Connected to existing sound system and cleand up when leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific job by the Geek Squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our Sony TV into a cabinet in the ceiling. First time they did this and with NOglitches.They were able to connect an IR cable to get the video connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discovered that my walls use metal studs. My two existing wall mounts won't work. I wish we would've used one of my existing wall mounts instead of having to buy the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the job quick and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv really quick. Very professional, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't broken my mount in yet, just knowing that I have the capability to bring my tv forward/back/side/tilt is amazing to me. Very stable mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing our very large TV and did the job very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great service! Ethan & Caleb went above and beyond what i expected! Would recommend Totaltech to anyone, great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this included in my Total Rewards package and was totally worth it. Delivery and installation.

    I would recommend this to a friend
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