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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1283 Showing 25,641-25,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was competent and personable. They set the TV up to accommodate our viewing preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my old TV and mounted my new one and hooked it up to my devices. They showed me how to use the remote. They were so gracious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad mount and set up my tv was awesome! They were efficient allowing me more time for myself and saving me the frustration and back breaking work. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geek squad person!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service! The Geek squad person that came to mount my tv was awesome! Very knowledgeable. I would definitely recommend him specifically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV..were professional and did a quality job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and delivery scheduled. Called 10 minutes prior, just excellent service and nice guys. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv to Wi-Fi and assisted me in using the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team worked together and got job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were right on point and did all that was necessary within few minutes to get our TV up and running.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi HenryB. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived promptly. Their work wad excellent. Very appreciative of their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and wall bracket installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly great service Nerd squad Reps were helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe's team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe's team installed my TV and soundbar and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my apartment on time on a Saturday. They were quick and clean. They also gave me advice on other things I was interested in doing with my entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A swift tv install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV install was the best I've ever had. The serviceman was polite and quick. He really knew what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith and his associate was excellent. Extremely competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. All the techs are beyond friendly and give great advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hung My TV and Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and professional. It was great not having to mess with the installation myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my tv and wall mount were wonderful. Did not explain how to remove tv from wall mount. Other than that they were very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV lasts for 4 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV went out 4 hours later. Then it seriously became a nightmare. They have been at my house each week since the 1st of February. Do yourself a favor and shop somewhere else!! Yes, I spent money on a protection plan, and they told me it may take at least another three weeks to correct it. I do not have 7-8 weeks to take off from work, do you?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geeks" are always knowledgeable and a pleasure to deal with...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and they are great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve ever had quick and convenientThank you Best Buy for being here and providing the excellent service that you do during COVID-19

    I would recommend this to a friend
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