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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1285 Showing 25,681-25,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was very helpful and professional!! I appreciate the great service that Best Buy always provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the service Geek Squad provides!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was not here to mount a TV, but to help connect one. Told us we needed a hdmi cable. We purchased the cable & hooked up TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called for I needed to know how to stream my photos on the tv, was told step by step how to do it and I was so excited. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad install two TVs, 1 in the living room the other in the basement. The service was great! The tech was friendly and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out, installed the TV and realized that the TV screen had a dark spot. He told me what to do, who to call, and 5 days later i Had a new TV and they installed it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Joshua was awesome and thorough. I appreciated the advise he gave and his recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installed for our 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Best Buy did an excellent job installing the mount and hiding wires for our new 75 inch TV which was just too big for us to handle ourselves. They did a great job quickly and correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Not on truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived in a timely manner and did a good job mounting. However, he did not have the necessary equipment to finish the job completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew arrived on time and did a great job. Cords are hidden and the box was attached to the tv mount with ties, very good value compared to other installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and connected my tv to all my devices. I highly recommend the Best Buy technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing iob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were amazing, respectful, and quick! Would always use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians communicated appropriately and showed up on time. Did a great job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job in mounting (over the fireplace) and setting up my TV and existing Bose sound system to it. Also set up the internet and Netflix on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service that we have had from anyone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was on time and did everything that was needed, and then some, for our installation and set up. They answered all of our questions and have given us super follow up service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys were polite and di what was needed to set up the TV in the manner I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left it in their hands and installations were handled very quickly. Had to replace some equipment as it wasn't digital, but other than that, everything went smoothly and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I keep coming back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth time using the service. They make it so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount was hung on my brick wall. The Geek Squard measured exactly where to drill and had the equipment they needed. They remove all the packaging trash and had everything in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Exceeded My Expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally awesome level of service! They were on time, were courteous and offered great tips for using our new TV.

    I would recommend this to a friend
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