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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1286 Showing 25,701-25,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    I keep coming back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth time using the service. They make it so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket is strong and reliable! A member of the Geek Squad installed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done on time and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio (Geek Squad) mounted our new TV in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was exactly what we required to augment our existing situation. The installers were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were thoroughly professional and courteous & knew how to program using a single remote control for all electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install End to End

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad did an exceptional job of politely, completely and did a great job of cleaning up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV fast and they were respectful of my home. This is the type of crew you are happy to have work in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm sure they would've done a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually ended up not using this service after all. I'm sure they would've done a great job; we've always appreciated their help in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with everything. Personnel were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how the geek squad came and sold me this on the fly. They helped me install my tv and all! Worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad technician did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From deciding if we had chosen a location that would hold all the new gear to installing it and making sure we could navigate the TV ;and sound bar, he did it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTDeleveryEver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally exceeded my expectations. Timely and very professional. They were courteous and explained my every question to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on time, called ahead Always recommend them Pleasant, clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and mounted all my devices on time and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party company come and do what I could have done. Best Buy sent Kyle from their installation crew and he did great and made the install look great! Ask for Kyle K!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time! I definitely recommend the Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient to have someone else do the work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job given the circumstances. Replacing my previously mounted 75” tv with this new one on an extended wall mount. They had to make a few adjustments because the mounting did not match up like the old tv did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Always there when I need help with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus and Ian setup my TV and sound bar, made sure it was connected and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-So Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! My technician was very knowledgeable.

    I would recommend this to a friend
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