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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1287 Showing 25,721-25,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly people, helped me a lot. Done in minimum holes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV. I later noticed there was a slight tilt in the mounting. It’s not level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient to have someone else do the work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job given the circumstances. Replacing my previously mounted 75” tv with this new one on an extended wall mount. They had to make a few adjustments because the mounting did not match up like the old tv did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party company come and do what I could have done. Best Buy sent Kyle from their installation crew and he did great and made the install look great! Ask for Kyle K!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible knowledge and service. Organized my wires and programmed my remote. Loved the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly and helped me a lo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very efficient and patient mounting my TV Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did my wall mount of a TV beuatifully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, well prepared, fast, efficient and outstanding workmanship.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Geek squad was supposed to do but 3rd party used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is more about best buy scheduling. if you could go back and review- initially I was told 7am-7pm. two days before i was told 11-1:30. the day before i was told 7 am -11am. I called and was told by that person 3:30-7. he put me on hold and said he made mistake. it would be 7-11 and likely closer to the early time. the day of delivery no show by 11:30. called, told they would call right back with update. 12:30 still no call. called again. the delivery guy then called at said sorry and was on his way. when he arrived he said they never should have said 7am. he doesnt start work till 9 am. I AM so sorry i spent the $200. on total tech. your delivery was ridiculous. the install went quickly but I wasted an entire half day when the knew all along it would not be till at least 10am.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were fabulous. Easy install. Very accommodating and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they had it up in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great as a team and had it all put up and working so fast. I thought it would have taken hours it was done so fast. AMAZING service very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional, on time and following up from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our tv are awesome! I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount wall tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad technician Caleb, was very good and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Reccommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy geek squad services. They’re professional and knowledgeable. I have also recommended their services to friends and family, who all also agrees that their services are exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased thed premium tv mounting because I wanted it done right. Jim, the tech did an excellent job of setting up, tv with existing equipment and explaining everything. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! The team was very professional and went above and beyond for my install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Are Real Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my 85" TV> These guys are TRUE professionals. They were neat, clean and the product was set up perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad was very friendly and did a great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the advance call before arriving at residence. The service man was very courteous and did a great job of mounting the TV and connecting the cable. TV works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and quick tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and incredibly helpful. They gave good advice and made sure I had thought everything through so that i would be happy with the final look.

    I would recommend this to a friend
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