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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1288 Showing 25,741-25,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad came through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new updated swivel mechanism and connected everything back properly. Cleaned up afterwards too! Great job, great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time, friendly, knowledgeable, safety conscious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the old TV and connected the new one in a short amount of time. He was very friendly, efficient and careful to follow safety protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Electric's can not live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It best to have it then to not have it when you need them. They are GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great:On-time, completed Tv install quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent arrived on-time and completely installed my TV quickly plus helped me to learn how to use it and "fixed" a problem encountered. Thanks for great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is etremely helpful and very knowledgeable with the products they service. I have always had a stellar experience in dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came today and mounted my TV. Quick, professional and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Awesome! They were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for me and professional service by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv purchase from Best Buy. Exactly what I wanted! delivered and installed exactly as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew was quick, friendly, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with having the Sony tv and the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quick set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to discuss layout options and helped choose the right location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less than 20 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was prompt, fast and clean. I already had the mount on the wall from the previous TV but needed help to take it off the wall and mount the new TV. It took them less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is just GREAT! They installed the TV and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient job. Would definitely recommend them for further work. They knew what they were doing and completed the work very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my television perfectly! I appreciate the wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and professional!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was outstanding!!! Provided great service!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Mount my TV and connected it to power line and wifi and sound bar

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Ended Up In Less Than Ideal Location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an ok job. In terms of fastening it to the wall securely and fastening it to the tv securely, and being professional: 5/5. But the other part of it that they didn't do so well, is that you really have to start with where you want the tv to be, in all 3 dimensions, and then work backwards from there to position the mount. They didn't do that, and It ended up in kind of an awkward, less than ideal location imo. And of course once you've positioned it, there is really no changing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv nice picture needed replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome the menu on the series 6 is better but color and graphics are bteer here and the amazon prime and netflix buttons were great adds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and cleaned up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and programmed everything. They did an awesome job and were very friendly.

    I would recommend this to a friend
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