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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1292 Showing 25,821-25,840 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quick service, professional installation with perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches up great with my Sony tv. Very satisfied with sound quality in my great room. Best Buy recommendations come through again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went beyond the usual to connect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV took very little time and it was easy to tell that the installer had experience with a weak wall that we had. He also helped us to connect the signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was Excellent , they did a great job installation and mounting the tv and make sure it working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very professional and efficient. The technicians were polite and did a thorough job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived early (which worked well for me) and did a complete and professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys were professional, quick and may a point to make sure I was happy with service. Without being pushy they convince me to get the extended warranty. I would recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by the efficiency and the knowledgeable representatives. The tv was installed on my existing wall mount, they explained all the features and had everything working in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an excellent job installing a 75" tv in a built in cabinet. Tight fit but excellent positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reschedule this installation 2 times due to hurricanes. It was overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and professional. Set up the TV and soundbar very promptly. They were in and out in about 30 minutes or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made quick work of mounting my 55” Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install Quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Flat Screen TV with mount that I had purchased. Although mount was not the perfect, technician made it work! Would definitely use again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was mounted quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected it to the power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching tv in VIVID color. So beautiful, thin, sleek and elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV and programmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched as they worked and Geek Squad set it up to make it easy for me to switch between programming and how knowledgeable they are at their business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that hung my TV were awesome! Could not be happier. Said to contact anytine w questions. Thats customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They removed and replaced 2 tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professionalin the execution of there task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely polite and did a great job.He was very helpful with all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my TV quickly and efficiently. He made sure everything worked before he left.

    I would recommend this to a friend
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