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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 38,694 reviews
  • Rated 5 out of 5 stars

    EXELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience with Geek Squad for mounting my Television. The Representative was professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job! I am very satisfied!!! Alexander and John were great! I truly hope I got their names right. I’d do business with Best Buy again, and very soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the best and we are enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was Excellent they did a Great job!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time. They installed the TV mount in our bedroom and connected all our devices. We are very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, worked with me to put the tv in just the right location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted the tv and help us connect it with wifi and with other devices. They were patient and willing to work with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See my previous review where I mentioned what I don't like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very knowledgeable & helpful throughout the entire process from where to mount & tv setup options (Fire tv etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, conducted themselves professionally (both teams).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel was knowledgeable and courteous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Daniel was impressively efficient without being rushed. Knowledgeable and respectful He made this first Geek Squad home experience a comfortable one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and did a great job. I will have them handle most of my installs from here on out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and did a great job. I will have them handle most of my installs from here on out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were nice and mounted the tv fairly quickly. They were kind enough to explain the tv mount process as well as the do’s and don’ts for the one I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordial and caring installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installers very cordial and caring. Appreciated the tips and best practices they gave us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and installed the new Samsung TV in much less time than expected. Both service technicians were knowledgeable friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mount installation...A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, very precise and not taking any chance to make certain there are no mess ups. Thanks, very happy with your mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer service. Fast Set up and Mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly identified the problem that the new tv was defective and should be swapped for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional , great communication !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional , great communication, and on time !

    I would recommend this to a friend
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