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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1296 Showing 25,901-25,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an excellent job, I love my new 75” Samsung TV. They were fast, professional, and informative. I will be calling again soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing both our TV's. They were friendly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed the TV and mount did a great job. Setting up the appointment to get the work done was a nightmare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pleasant install, once the tech's finally arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an install scheduled for a Wednesday afternoon (between 12-4 PM) but the techs never showed up - I still don't know what happened. Even their supervisor at the store didn't know where they were. But, the store worked with me to make it right and the install ended up being rescheduled for the following Friday morning. They arrived around 0930 and executed a competent install. I'm a bit OCD about organizational things and I was pleased they made a good, level mount install. They also showed me how to make minute adjustments to screen rotation and made sure I retained the original mounting hardware for the old display. Pleased with the install so far, after the initial drama.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. We certainly would be frustrated if our afternoon was spent waiting for a service that never took place, but we're happy to hear that your new appointment went well and the agents provided you with a great experience this time around! We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Geek squad more like Speed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made quick work of mounting my tv and left behind no mess. TV was mounted and set to our specifications all within under 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to install my tv and mount were amazing. Quick, precise and efficient. TV looks great mounted into brick above my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, unpacked and installed the tv quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could never have done this ourselves. Sean not only mounted the TV and set it up with our cable box, but minimized all the "hanging wires" into one which looed so much neater,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Fast installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing and fast. Very friendly and very infromative people helped me out today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian of the north woods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard working, pleasant and helpful. Long as these guys are around I’m going with the geek squad for my installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team …. very helpful and good service ! Will recommend to everyone !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were both knowledgeable & friendly. I already had the mounts attached so it did not take long at all. If they could have programmed my cable remote to control the on/off for the Vizio sound bar, I would have given them 5 stars instead of 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and neat work, very please of this serivce!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loose connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came back because the connections were loose because of home renovations. It was fixed fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ontime and very nice, we needed or tv mount fixed that was installed last year. The tech found the issue and fixed the problem and remounted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice product and service thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY did a very good job, the tv looks great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my tv installed in less than 30 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service guys know what they doing. Make sure its is on tight. Very profesional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob did an amazing job and was very patient showing me how everything worked!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was great. Rocky start at first, buy everything ended up working out.

    I would recommend this to a friend
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