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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1298 Showing 25,941-25,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad a Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I used these services. Well worth the money. They did a great job. Quick and unobtrusive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will do again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was tremendous. Took the time and did everything right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insulation prompt on time and everything works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was super nice and face! It was really convenient and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Geek Squad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Adam and Adrian installed my TV and connected it to all my devices. Also answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my sister's TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a television and mount kit for my sister and Geek Squad did an outstanding job of setting up and patiently explaining everything to my sister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were an awesome Mother and Daughter team. I was so impressed! Awesome job! On time, efficient, friendly, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed tvs, installed antennas, and made sure all was working well and that we understood how everything works Very competent, cheerful, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome and had great suggestions for the best possible look!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great and very accommodating! I would use Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my 65"tv. They were efficient, and helpful. I already had the wall mounts up so that helped. The lead tech gave me his card and said to call him anytime if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but great things to say about the Geek Squad - both in home deliver/set-up and customer service. Always knowledgeable, professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad has the best costumer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job connecting my mount. They were extremely polite and wanted to make sure I was satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Duper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was friendly, flexible and knowledgeable. They worked diligently and advised on best options available when Plan A didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great :) great great great greT great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great :) great great great greT great great :) great great great greT great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived on time ! They were professional and were quick completing the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that mounted my TV did a fantastic job. Very polite, very professional and fast. Got the job done quickly and cleaned up the area when they finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was great, very professional and the quality of work was better then expected! Highly recommend and will use Geek Squad again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Quick and easy. Professionals come from the Best Buy tech support program. Mounts are strong and set up was fast and now my TVs look great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my television, 4K player, DVD player, and sound system. They were prompt and courteous.

    I would recommend this to a friend
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