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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1299 Showing 25,961-25,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly, all my questions were answered and they arrived ontime and removed the old set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and persistent geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some challenges with the mounts that I’ve ordered, but the information and help I’ve received from Curtis has been very much appreciated. Hopefully, this last appt for mounting will be successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it look easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and friendly. They answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installer Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were professional and informative regarding installation and questions regarding use and operating systems on our televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were very helpful thank you I am very satisfied with my Tv on wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expedient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and got the job done in a timely manner. Me and my wife felt more comfortable going with them versus a 3rd party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable and what they were doing, and did a really good job mounting my TV to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professionally and did a great job mounting the Tv and connecting it to the wireless network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best professional two folks we have ever had enter our home and perform a service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing!!! They were friendly, professional and fast! They didn't wast any time getting in, getting everything hooked up and installed. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is tge bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 agents were efficient, polite, personal and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no issues with the install! I would highly recommend all Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional ! Cleaned up after the mess as well, very kind and followed my instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best geek for TV mounting out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful agent! Communicative and the mounting was done so quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item handles the tv perfectly, and it is high quailty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted very quickly! I would definitely call the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad made it painless to get the install completed and ensure it put the product into "wall studs" for extra strength. They also inserted the proper height, and wall positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in my area i=was 1st rate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was both professional, knowledgeable and Friendly. They worked quickly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service Best Buy is the best that's why they call a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed beautifully!! Both Geek Squad members were extremely professional, knowledgeable and friendly!!!

    I would recommend this to a friend
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