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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1300 Showing 25,981-26,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    thorough and considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danny was thorough and considerate. Mounted the TV and helped make sure we knew how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. very clean and didn't leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were unable to mount, but they provided excellent connection and information to afford us the ability to access all that we needed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best help for seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful.felt comfortable enough to call again if needed. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this mounting bracket myself. The instructions were clear and I only needed help from one person lifting the 75" tv up to the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and kindness setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Carried up my TV, installed it and installed and set up my surroundsound. They did an amazing job perfection at its finest.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Overall install of TV and Sound bar was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall installation setup of the TV and Sound bar was good. Connected to Cable TV service but they did not setup the tv wireless connection to the internet for the Smart TV options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    subcontractors had to come out twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the installers (not Geek Squad) had an emergency so they almost cancelled the appointment, they ended up coming out at the end of the day and completing half the job, then they came back the next day to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work By The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Knew what they were doing and explained everything extremely well. Did a super job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 86” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up for me and it has been a very good value. What would have taken me 2 hours, they did in a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new 4K tv and needed Geek Squad to set the new tv and recycle my old one that was really old. They hooked up my other electronics too and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love viewing the TV without visible cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount functions well to allow primary viewing by me but adjustments for when I have company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your techs were very friendly and efficient in mounting our 75" tv and setting up the sound bar and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional was above expectation even show be work tv and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my service so quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what the guy name was but he was a African American male with dreads, service was amazing, definitely will recommend him to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my requirements to hold my 43" HDTV on our outdoor patio with roof for entertaining and BBQing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV and hookups quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the bracket very securely to the wall and the 55" TV fit nicely. Viewing angle is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, thorough and knowledgeable. They did a wonderful job. We are very pleased with the way they hung our wall mounted TV. It looks great and saved us a lot of trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD is plain AWESOME!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad teams are experts in what they do and beyond. They are very professional and courteous as well. Don't ever hesitate to use them for your TV mounting and installation and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is immense value and a must have to enjoy the theater experience.

    I would recommend this to a friend
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