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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1301 Showing 26,001-26,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Frame TV is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 65 Frame TV is just amazing! Sorry I could not fit a larger version. Art feature is just the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it look easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and friendly. They answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So efficient and knowledgeable. Made sure I knew how to work the remote and shared tips before cleaning up and departing. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service Best Buy is the best that's why they call a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional was above expectation even show be work tv and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bowers and Wilkins speakers have great clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from some decent ones to B&W sleek looking with better definition. Only problem was the sales person didn't think to check what would power them so I ended up purchasing a new amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted very quickly! I would definitely call the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new tv on the wall and connected all the cable. They were very professional at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician (David) stayed late to make sure install was completed to my satisfaction— which I really appreciated - thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help for seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful.felt comfortable enough to call again if needed. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and installed all my components and moved my old TV stand and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the correct time. Very efficient and cared about being clean. I'll recommend this crew anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best geek for TV mounting out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful agent! Communicative and the mounting was done so quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv. Great for the price. The picture is amazign and the size is perfect. Buy It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is tge bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 agents were efficient, polite, personal and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong survive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with how strong the men is in assisting with this process . The tv mount was equally helpful as well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went amazing!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad wins again! Please keep up the standard. Super helpful. Mounted both TVs professionally and help me understand everything. Very friendly and humorous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two texts that came were professional, polite,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two texts that came were professional, polite, knowledgeable, and helped us feel comfortable with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very kind and knowledgable. Took the time to explain everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad, did an awesome job in mounting my 2 TV'S. There professionalism, and courtesy, made watching them work,kept me excited about the finished product.

    I would recommend this to a friend
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