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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1304 Showing 26,061-26,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast and excellent quality installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very quickly, centered, and did excellent quality work. They were very personable and professional as well. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new TV and Sound Bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan and Chris were amazing! They were polite, offered great suggestions, worked in a timely manner and exceeded our expectations for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work Joshua

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was great, fast and neat Joshua Joshua was great, fast and neat Joshua Joshua was great, fast and neat Joshua

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” plasma TV wall mount and cable concealment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional, and efficient. They helped relieve some of the stress that comes with moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the GEEK SUAUD! Keep up the great work. Always so happy with install and help learning about new items. Team from store to install are all wonderful and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable. Their Problem solving skills are extremely valuable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Braxton and Rosaun were great….professional …:knowledgeable…and friendly…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount swivels TV to points in the room where I am sitting. Great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced Agents made short work of TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents efficiently installed wall mounted TV in a timely manner. They were courteous and kept the work area neat and cleaned up after completing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad team was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new 55" 4K Sony tv mounted to the wall in our den. The geek squad team arrived on time was very pleasant, professional, and did a great job. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! Came in switched tvs and gone 29 minutes! And no mess!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who initially took the order, inaccurately stated I wanted a Television mounted on a wall. I was having problems with my surround sound. The service people were understanding and did a good job hooking my sound system up. After this event, I had to call the Geek Squad again for different problems not related to the first, it was difficult to communicate with them online. I was told on two separate occasions there was a 4-5 hour wait. My problem is still not resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient; techs had mounting hardware in the van so if you’re missing anything, they’ve got you covered. You can purchase from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on tine and knew what they were doing, hooked up tv, sound bar and cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks that mounted my TV and set things up were great. They were very clean in their work and picked up after themselves. They even vacuumed! Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very quick and professional. They explain what they are doing as they go along, and anticipate questions you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and set up was excellent! The squad fellas were pleasant and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for smaller tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is just awesome even tho I upgraded to bigger tv n bigger mount they did the switch no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were very clean,neat and organized. They left my house in the same condition they found it. They were very helpful in showing me everything there is about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)

    I would recommend this to a friend
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