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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1306 Showing 26,101-26,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it on the wall, quickly and neatly, then got everything all hooked back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick. They hooked eveything up and even helped me get rid of a second remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV and the sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and installed the TV and sound bar as I wanted. They suggested the more neater and better way to install the sound bar. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication on the process of installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did wonderful job and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can install electronics myself, though I don’t have a large enough vehicle to carry a 65” TV and I’m aware of how fragile TVs are today, so I picked the install service. A+++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was FANTASTIC!!!! Explained diff. things on tv!!! Installed it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the setup. Kept me informed through the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting 56" and larger (TV Connect and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys - Geek Squad Premium TV Mounting 56" and larger (TV Connect and Setup Included). Perfect scheduling and professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this agent had no issues mounting my 55" to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and did a great job hanging and setting up new tv in den. Looks great! I even recommended the geek squad to a friend and they did a great job for them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Very knowlegable & curtious, Thank you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installation techs were excellant. On time, communicative & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "WOW" GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV quickly and put everything back the way it was and Cleaned up after them selves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast and left no mess Professional also on time for my installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Installation, Poor Call Director

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who performed the installation showed up on time and did a wonderful job. However, trying to schedule the appointment was an ordeal. The Best Buy voice activated call director would not recognize what I wanted done and sent me to the wrong person several times. Finally, I was able to get a good customer service person on the line by pressing 0 several times. I suggest that Best Buy scrap the voice activated call director and go back to having us push buttons for our choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very satisfied.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were here on time and immediately recognized that I had metal studs and the mount wouldn't work. Explained in great detail what I needed to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulation of souns bar/tv. Great job, recommendations were on target.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great and fits perfect over my outlets. Nice and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Click for Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and close to the wall; clicks/snaps secure for a confident feeling that it will stay secure/locked between the TV and the wall mount.

    I would recommend this to a friend
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