Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1308 Showing 26,141-26,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV on eBay but bought the mount from BestBuy and had the Geek Squad install it. The 2 guys that came to our house were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, and Very helpful and professional , thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was quick the staff was fast knowledgeable curious. My tv looks great on my wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turatoors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery mounts my tv and connects to my device. But I wish it could adjust up or down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They were knowledgeable, polite, and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were awesome! They were very personable, got the task done on a timely manner! Awesome guys!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Their eye for detail and pride in work was noticed from beginning to end. Great job guys-!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very competent technicians. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great hanging my tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua mounted my tv and helped me to get all my streaming apps up to date on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and installed my tv. They were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would absolutely use the Geek squad again!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! Professional, on time, neat, and knowledgeable! Our TV was installed perfectly. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one does it better - worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one does it better - on time, fast installation, with good explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS installed my 43 inch Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad installers - professional, patient w/us older folks, thorough in workmanship. Excellent review,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and excellent experience with friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV wall brackets and put T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV brackets were installed and TVs put up on brackets. They look good on the wall. Professional, competent, personable service tech worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my tv were very helpful and showed me all the functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great! I would definitely recommend if this is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Would highly recommend them. Fast and good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryce set up our new DVD unit and explained everything to us. He’s a great agent. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed with professionalism, care and promptness. They made sure everything was working before leaving.

    I would recommend this to a friend
Sponsored