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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1309 Showing 26,161-26,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed with professionalism, care and promptness. They made sure everything was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and mounted the TV quickly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from customer service representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fine job installing the wall mount. I've enjoyed its flexibility and utility these past 6 weeks or so. I am confident in its service and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time snd installed two tv wall mounts. They were efficient, courteous and knowledgeable. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent when removing tv from down stairs to upstairs and remount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best at everything they do. They are well trained, work quickly, very professional and answer any questions you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was easy to talk and they had excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Our installer was very personable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a geek squad member for 20years and have always been happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up and Mounting great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job. The spent time and made sure everything was to my liking. They did not rush and made sure everything was working and in order before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. Professional, quick, and the TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to a portable stand and connected to my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. so far I am enjoying this product. I felt the installations fee was little high though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to mount my Tv was amazing. Super radius, friendly, clean, and extremely knowledgeable about what they were doing. I best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    contractor was very helpful and prompt. very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaby E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best service in the industry, no one offers the same service period like the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never disappoints. Did it quick and easy while I was drinking a beer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, was very precise in terms of where it should go, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician took his time to explain the mounting process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and should be rewarded gggggreatttt

    I would recommend this to a friend
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