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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1310 Showing 26,181-26,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely insulation Install the Walmount And tv very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for our son, he loves it! He couldn't believe how big it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount. I love how I can swivel my tv in every direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and professional informative through the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs came over and mounted my new TV to the wall. They really did such a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv on my wall;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great he explained the smart tv to me and which controller I need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Fast Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and installed the wall mount and TV in less than 1/2 hour. Very pleased with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers was friendly and on time. It took them about 30 minutes to install it and wen5 over everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable about how and where my TV should be mounted...I was more than happy with their decision...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was friendly and professional. My Tv looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted two of our new tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent making sure everything was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional experience as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and agent. Nathan answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very well versed in ever related to the installation and hooking up the speakers I had. I couldn’t ask for a more professional crew! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than other companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out with the quickness. Hung my 65” without any issues. Prompt, courteous, and always provided appt updates until their arrival.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service and knowledgeable about TV placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very knowledgeable about the placement of both TV’s that were mounted. I wanted to go higher on both, but he recommended both at eye view and I couldn’t agree more. Friendly and great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support great customer service great detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician mounted our new tv and was very helpful with the setting up of everything. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it all and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 agents mounted my 75 inch TV and made all the necessary connections and put in the apps I wanted.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 3 out of 5 stars

    Service Refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the installation by the Geek Squad. I was told they would hang it, hide the wires and help me program it. They would not do the last 2 - therefore I canceled their service for a refund. Disappointed. They were in communication with us and on time, but not giving what we were told by the salesperson we'd get. I've used them before - but idk about anymore going forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service the guys were there setting up but due to poor internet they didn’t give up till everything was up and running. They explained things very well

    I would recommend this to a friend
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