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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1311 Showing 26,201-26,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    It make my TV look bigger and better on the wall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every TV should be mounted on the wall, it makes such a difference. You don’t need to spend big money on a mount. Just use the Geek Squad to install all the stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and capable of mounting my tv to the wall and giving me recommendations on how to position it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture quality is superior for the price, options and sound better than more expensive brands on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and right on time. Very efficient , cleaned up and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Universal Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and made sure it worked correctly. Moves in multiple directions and works with metal studs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional....everything was connecting right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my tv mounted, they were fast and professional and even helped give a few tips on connecting my smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k TV hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job hooking up my Samsung Q60C 4k tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfectly and efficiently. Tv Looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquadTVInstallationGreatDuringCOVIDPandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service providers were pleasant and educated in their field. They wore the necessary face masks as did we. They left our family room tidy, and carted away the TV packaging and our old plasm TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local geeks make good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my first installation but the geeks took care of it and did a great job. Great customer service and communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and showed me how to use it. They were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Soundbar Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job added to the luxury of my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Very friendly and helpful. Patient with helping me decide if i want their service. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time. Very friendly installer. Explained step by step installation. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, fast and thorough was my experience with the Geek Squad installing my new 65" LG OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team, very nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great to work with, respectful & friendly. Wore masks & booties. Great job! Left the house spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Good communication along the way. Easy to work with and did what they were supposed to do. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad do a very professional Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and kept me informed of how they were doing every step of the way. The men were very polite and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team mounted my TV and SoundBar as well as running the wires through the wall

    I would recommend this to a friend
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