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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1313 Showing 26,241-26,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two that came to install and relocate another TV was the same two that had been there before, and I wish to give them an excellent rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that mounted our TV were incredibly friendly, professional, and quick. The TV has been stable with heavy traffic in that room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely needed in my area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very hard to get reliable person to help with installing and tech servicing. This is a must if you don't live in a big city and hard to find quality service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv rack is very good and very simple to assemble the geek technician did it in a blink Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really knew their stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ali and his partner mounted my reordered TV quickly and connected and coordinated my remotes so I was good to go right away. Much appreciated his assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided by these guys definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB on the TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two BB Geeks were awesome. Fast, efficient, knowledgeable, and courteous. GREAT JOB!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional technicians very courteous and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew knew what they were doing and they were very professional thought the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, our installer in Austin, is capable and friendly. I tipper him for his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cannot beat this wall mount, slick and sleek and move your tv in anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing and very helpful. They explained everything to us plus gave us advice on other purchases to make it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 6 TV’s to install and the Geek Squad got it done in no time. Very professional and knowledgeable team. Couldn’t have asked for a better team. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very knowledgeable of what they are installing. They came on time and were courteous too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service from Best Buy installers. They also hid the power cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my tv on the wall mount and hooked it up. He took time to explain things to me in a patient, easy to understand manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were outstanding. Mounted it Within an 1/8” of perfect. Right above my sound bar so no wires could be seen.EXCELLENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice gentlemen. They were very careful with my tv. They were unable to hook up my smart tv to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed my Harmony remote for my new entertainment set-up. Service was fast, clean, safe, and very professional. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great with no issues. The techs did an excellent job. Very Professional and friendly.

    I would recommend this to a friend
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