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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1315 Showing 26,281-26,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was quick on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put the tv exactly where I wanted it. They were very friendly and gave me some tips on how to move it around on the bracket with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first tv that we mounted and it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Were able to use our existing wall mount, instead of new wall mount we had ordered on advice of salesman. So saved us money. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased with David from the Geek Squad and him getting my TV mounted exactly as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tv previously in a condo mounted in our exercise room. Tech was efficient, and actually had to sell me a new bracket as my old one was missing parts He had it on the truck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one mount and the Installer on in insistent to install a flat one instead of the one I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came out was on time did a great job a lot better than I would f done and with a warranty so if I t falls off the wall it’s on them I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very speedy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv the best position i wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great people clean pick up after themselves and do great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my daughter’s TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my daughter’s wall mount and made sure her TV and video game console all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad Installed my new 65" LG TV quickly and gave me instructions on how to operate. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was fast and professional. Only issue is they took the box with the instructions, keeping me from mounting a different tv for the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Courtesy and friendly. Thanks for a great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony upgrade 65 inch tv because the graphics were great in the store. Not quite as great at home but still better than my other tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very professional and knowledgeable! Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my experience with best buy so far!!! They communicate well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted the TV eith no issues. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I already had a wall mount for it to be attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appeared all was well but two days later had problems. I think the installers did the best they could and were fast. Good people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Ryan and team were fantastic setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, polite and professional gentlemen.

    I would recommend this to a friend
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