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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1316 Showing 26,301-26,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second QLED tv. I have a 65" and 43"I like how clear these tv's are. Very happy with these Samsung tv's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great being friendly, neat, organized, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on time and on target

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and respected the property, as well as, being knowledgeable and communicated his actions to my wife and I. Thnaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally Mount above fireplace! Precision measurements to ensure perfect mount and all video components connected with care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount-Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV mount that is of a high quality and is solid engineered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician were great installing my TV and ensure me how I wanted it mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever had highly recommend best buy membership plan more than pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly and helpful technicians

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Showed up Late...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great once they finally arrived. Original Tech was delayed and missed the 7am to 1pm window. It was about the 3pm when the replacement team arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service came out to my house and little did I know they told me that I needed a cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, courteous, knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and explained everything and are just loving the new tv. Thank you. Still wondering where my visa card gift is and my points though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to Detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly as I asked . The install went smoothly and they were careful and considerate of my home and my new electronics. They listened to me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very proffesional and great availability to help and explain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend 3-4 k on a tv it is worth the money to get the risk of damage off of you. Just leave it to the professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delayed, dissipointing, but Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an incredible TV. Very pleased. Delayed installation was disapointing, but the final installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and setup was done very well. Both OLEDS look awesome on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was amazing! He answered all of my questions about the tv and mounting our tv. He was so thorough.!!! I would love to have him again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Way Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kia and Joel (?) were absolutely great! They went above and beyond in hanging my new TV and making sure it was perfect. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our mounters were excellent! They were quick, patient, entertaining, and a had great sense of humor!

    I would recommend this to a friend
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