Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1317 Showing 26,321-26,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Goodcrew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys handled everything very well. Installation was a little challenging due to cement in wall but they worked it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris quickly got my TV up and going.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted my TV. This is the second time I have used Chris and he is easy to work with and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Done Well but not all done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed all as expected, except connection to PC was missed and is problematic.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek freak baby

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad gets the job done every time! Will have them out more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is 100% worth it. Just make sure Geek Squad does your install. The third party installers are not it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys installed out TV and connected the remotes and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness they install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Great service and nice guys. Could not have done it ourselves and had it look so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    85 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one mount and the Installer on in insistent to install a flat one instead of the one I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lin was a great tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lin was a great help qith the mounting and set up of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contract company installed this item.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv did not mph t this correctly. I found screws and other items left over I the box. Great product just installed wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, mounted and connected my TV, explained features to me cleaned up the small mess and took the old tv away. I really appreciate the service, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Friendly, professional technician (Jay) who was right on time and efficient. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, quick installation, practiced safe protocols and did a great job with final product. Straight to the point, no nonsense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew and fast precision.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great crew and enjoyed the final results which were fast, superbly clear, and even some added help later on minor, but critical questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stable tv mount. I am sorry that I didn’t go for the more expensive one for my televisions but i probably will be changing them soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both my TV’s. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were polite and efficient. Did an ax Ellen’s job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people! Very nice and really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! They were very precise in what they were doing and everything was clean when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and install was a breeze

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, thoughtful, friendly and went out of their way to take care of what we needed.

    I would recommend this to a friend
Sponsored