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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1324 Showing 26,461-26,480 of 38,694 reviews
  • Rated 4 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 3rd party technician was very courteous and knowledgeable. He did a great job and took his time to explain the details and operation of our new tv. his name was Matthew Whitworth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and holds 75" TV. Geek Squad installed with cables behind the wall as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service received. Highly will recommend them to family and friends. G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV very quickly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality service. Worth having to protect and get timely help for your electronic stuffs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very meticlous on the overall setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have purchased two in last couple of months. The geek squad personnel (Danial) was very knowledgeable and courteous..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They were professional, knowledgeable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" Sony Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time and did a fabulous installation. I contemplated installing the TV myself. I was glad I went with the pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C1 Oled mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were friendly and knowledgeable. Clean professional mounting job and took care of all the annoying details of a DIY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy Geek Squad Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and informative installer. He gave me excellent advice to save money and get the most out of my TV and sound bar. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 65" TV and had geek squad to install it for me. The gentlemen were very nice and informative. Setup was quick and they even worked me in at an earlier time. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than suffer through my ineptitude this time I made a much wiser move. I could not be happier. All my questions were answered and all I have to do is sit back and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Best Buy hang 2 TVs with the Total Tech Support subscription. Will probably have another two before it’s done. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always proven to be seamless! Gets the job done everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I was running late for my Geeksquad appointment and they were able to accommodate me without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First rate installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, proficient and helpful, answering all my questions and demonstrating how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgable, friendly, respectful, and efficient. Definitely a great idea to have them do the install. Made my life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy TV Mounting service is more expensive than other companies -- but the team arrived and got the job done. My only disappointment was they didn't hide cords --as was done in the past. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and professional Geek Squad service. They were in and out in a jiffy but did and excellent job installing my 85" Samsung. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great lady that came to mount it mounted it in no time

    I would recommend this to a friend
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