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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1327 Showing 26,521-26,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always great job from start to finish. Pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and his helper mounted my TV in no time. They were both very professional and friendly. They made sure I was completely satisfied before leaving my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, technician did the install so quickly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were prompt, knowledgeable, EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were prompt, personable, knowledgeable, EXCELLENT. They made me feel proud to have purchased from Best Buy and also a Geek Squad customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexible Best Buy installation team. We’re extremely accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LindaT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well and is easy to use. Installer was knowledgeable and set it up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to mount my TV was very helpful, skillful and very friendly. She answered all my question and left everything clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing they installed my tv exactly in the center and was nice enough to center my dresser as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it lays flat on the wall with the gold frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that connected our TV did a great job. Thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and all devices to my best satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernest was a great installer. Very knowledgeable and patient. He did everything I needed to get the TV up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great! Friendly and professional! They made sure to mount our TV exactly how we wanted it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for my components connected to the TV only to find out that they don’t connect audio components. So that means I just paid for my X-Box to be connected. I could have done that myself. I couldn’t have my Sound bar put up because they don’t drill holes in the wall . They wanted to sell me Sound bar holder and assemble cost. I just brought the TV AND THE COST OF PUTTING IT ON THE WALL and adding the price of connecting the X-Box. Not happy. Wasn’t informed on what they put up. I would like to have my Sound Bar installed. At a reasonable price. I already have the Sound bar kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the install package for my new TV's, was very pleased with the service and the professionalism of the install staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a fabulous job, tv looks amazing and fits perfectly in my basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient and very knowlegeable. Could not have asked for a better experience !! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, responsible service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, mounted and hooked all devices up within 20 minutes and were gone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed quickly. I was impressed with the two reps. They were considerate and careful to protect the walls and floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable. Swapped tvs quick and set it up. Gave me a demo and answered all questions.

    I would recommend this to a friend
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