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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1331 Showing 26,601-26,620 of 38,694 reviews
  • Rated 4 out of 5 stars

    Good service. Tv slightly crooked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the overall installation by wall mount of my tv. My only complaint is my tv is about 1/2 inch lower on 1 side. It's not very noticeable however. My installer was very pleasant as well. I would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did an awesome job setting my

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs did a great job securing my TV/mount and paid a lot of detail to adhering the screen to the mount. Handled the this screen very carefully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and were helpful, efficient, and courteous. 5star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was great !!!! knew just how to put my 85 inch tv up and connect to my home theater system. Definitely will use again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome and did an outstanding job. They even took the trash as well. Keep me involved with the install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up great and I love how it can be pulled out and turned from side to side as needed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid mount, very adjustable, BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys did great on the install. This is a solid mount with the ability move the TV side to side, and tilt the viewing angle left or right. HOWVER, if your TV is in a well lit or bright room, you’re going to need a mount that tilts down to at least 45 degrees. This doesn’t tilt at all. I have to get another mount that tilts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t use anyone else but these technicians from Best Buy. Knowledgeable and quick. They also take time to educate you on everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a winder his installing my TV. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph was timely, professional, friendly and took the time to answer my many questions and explain the remote. Good reflection on your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter’s TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were very professional, reliable and took care of everything I needed to mount my daughter’s TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV and hooked it up to my components. All work was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly. Very knowledgeable. They came on time and made sure I understood my device, they were patient and answered every question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ,quick professional installation and scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Efficient Helpful Knowledgeable!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his assistant were great! They were efficient set everything up perfectly and wore masks! I can’t say enough good about them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finely Adjusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Samsung Q800a and everything was finely adjusted with the best views in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Friendly Tech and answered every question I had .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and got right to work! He was very knowledgeable and very kind. He showed me the area after he finished to make sure I was pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Professional and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, clean and installed my TV in no time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my apps. Also showed up on time.

    I would recommend this to a friend
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