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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1335 Showing 26,681-26,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very professional and fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and fast and on time people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed me TV really fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very prompt and efficient. I recommend the Geek squad for any of your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my tv on the wall. They made sure my tv was connected to my directv and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and very quick! My bedroom looks like a theater :) Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did it again. They did such an efficient job on my new tv install that I called them back to do another one the next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was good but attitude not so good. Did not recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great people to work with.will do the job right and answer any questions you might have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very courteous and was expedient. Not the first time I have used Geek Squad and never regretted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job installing and clean up.They were efficient and very polite and would use them again anytime as we have done.Very consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job aligning TV and within the cutouts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only required to mount and test. I am working on my own peripheral equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a first rate job of mounting and installing my tv purchase. Arrived on time and insured set was working properly before leaving. Service could not have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad hung my 75" Sony expertly, we decided it was a bit too high and they lowered it at no cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job but higher fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv in the place I specified and connected it to required devices. The only point of weakness in this process is that other competitors offer a lower fee for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was Great! They came in, saw my mount didn't fit my wall brackets so they came back later, great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience working with the Geek Squad. Friendly, helpful and quick service everytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting our tv!The guys were professional and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 83" Hang & Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 man team was timely, efficient and helpful with questions. Very happy with service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth having this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting and setting up my new 55" Roku television. The tech made sure everything was working like it should. They were very courteous and got it done in a reasonable amount of time. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    even my DVDs look great on this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY nice TV looks great just like a window to the world. Great at upgrading my DVDs to look good on this TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the mounting, tech was very nice and recommended where to mount it

    I would recommend this to a friend
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