Customer Ratings & Reviews

Purchased the geek plan with our tv. Both installers were professional and courtious. They did the job quickly, took precautions to keep our home clean while working and cleaned up after the install. They also stayed with us to answer ALL of our questions and provided additional information we had not thought to ask about.

Gus and his helper were very friendly and knowledgeable. They mounted my tv and when I decided to upgrade to another, they replaced the first with the upgrade and explained how to use the tv remote untill I understood it. They were great!

Geek Squad did a great job installing my new Samsung TV. They were able to use the existing mounting bracket so I was able to return the new bracket that I purchased with the TV. They were experienced with the TV and stepped me through the TV setup. And they took away the old TV (service I paid for) and all of the packaging for the new TV.

I cannot speak highly enough of the gentleman that came to do the install the first TV they put up came cracked inside from the factory. They took it down went to one of the closest Best Buy‘s swapped it out brought it back to my house and installed it they did an awesome job, the boxes the Styrofoam set up the TV for me being disabled. They treated me like if I was a relative I cannot speak highly enough about these two men.

The team called me before arrival to confirm the time and address. They were very professional and efficient. IN fact, they were patient with me when I first used the TV remote to connect the TV to my WIFI.

As always, great, patient service. Careful and knowledgeable, and a total pro. Thanks.

Great job!! Very professional! Cleaned up.. explained all the options on our new TV. Help set up prefer channels.

Happy with my Samsung TV. Great picture, easy to navigate (after you get the hang). The dude from GSquad was efficient, knowledgeable and set it up perfectly.

The Geek Squad mounted my TV's, set up all the devices, and took my old TV's away so quickly! They were very friendly and professional and I would definitely use their services again!

The agents took their time to mount and basically perfect the way you should be watching television in our bedroom and living room. Joshua went the extra mile to explain and set up living room TV. Extremely pleased with the service from Geek Squad .

Techs texted me letting me know when they will arrive. They were very professional. Listened to what and how I wanted them to mount both TVs. Kept asking if all look OK. They did a great job and was very accommodating. will use them again when needed.

Geek Squad service for handling this stuff is great - and I've recommended this to many people! It just makes sense: They do stuff like this all the time. So you know it's gonna be done right, and it's gonna be done quickly.

They were top notch. Best service I've ever seen. They came in, setup, and we're out in like 20-30mins. The mount was excellent, and easy to use once installed.

We purchased a 65 inch TV for which delivery was included. The mounting and TV connect for a 65 inch TV saved me much time and energy. The installation was when I wanted not when friends were available to help. The HDMI cables I had purchased were too short for my behind the wall installation. Geek Squad had the cables on the truck at a sale price. Much time saved.

The Geek Squad was friendly & professionally. They were knowledgeable about the products and thoroughly explained how each worked.

Really have nothing to complain about! They took less then 1 hour and set it to just the perfect spot on the wall

I had Best Buy's Geek Squad to my home three times to set up my new TV and Sound Bar due to issues with my Xfinity Cable Box. Each Technician was knowledgeable, professional, and courteous. Each man went above and beyond to get my TV system working.

The technician came in before the scheduled time and set things up quickly. He explained how the set up works and knew his works inside out. He was an excellent with his service and very concerned customer’s needs. Thank you so much for proving such an amazing installation and being a great helper!!!

The agents were on time, professional and mounted two tvs to our specifications perfectly. They adjusted the cords as much as possible to have them be clean and/or hidden when possible. We've now had 3 tvs mounted by Best Buy Geek Squad and they were great every time!

The 2 workers did an excellent job installing my new 65in tv on the wall. They were very professional and friendly. I really appreciate the extra effort they put into cleaning up the dust from drilling, wearing shoe covers without being asked to, respecting me and my home, and being very helpful in showing me how to operate everything. I would highly recommend the 2 workers I had, I feel kind of bad that I don’t remember their names but they did a superb job and made me felt happy to be a Best Buy customer.